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FMA FAQ's

Do I have to be a member to access my account or attend an event?
** Not at all! Whether you're the occasional attendee or a frequent flyer, we provide access to your account and event registration. However, membership provides a substantial discount after attending only three luncheon events - paying for itself.

When does my membership expire?
** Our season is active from September through May of the following year. Membership runs from September through the end of August, allowing members to register for the September FMA Day event prior to renewing their membership. You may renew you membership as early as April 1st. Welcome packages start mailing each September for the current season.

Am I covered under my company's membership or sponsorship?
** Our membership is individual, not corporate. An individual may be an employee of a sponsoring company while not entitled to membership pricing. Membership is not transferable to another employee upon termination.

Why do I have to login to my account to register for an event?
** As you are aware, we are a volunteer run organization. We have empowered our members and general audience alike to manage their own account information, including registration. This eliminates typos, duplicate accounts and ensures timeliness and accuracy of information in our Annual Directory for our members, all while providing accurate pricing for upcoming events to everyone.

Why can't I fax my credit card registration any longer?
** For security and accuracy reasons, we encourage you to use our secure order pages when paying with a credit card. We have added an on-line pay-at-the-door option for convenience when logged in.

Can I get my password emailed to me?
** In the event you forget your password, simply enter your userid and click on the "Forgot My Password" link. Due to industry-heightened security, you will be asked to answer the ID question you originally provided. A new temporary password will be emailed to you. You can also contact us for anything you may need at Member Services.

Can I get a receipt or be invoiced?
** Two receipts are available for all transactions processed online for expense reports and record keeping. In addition, we have added a "Make A Payment" option to all accounts, enabling payments to be made at a later time.